One tap. One visit. Every shop.
A loyalty program for independent Australian shops. Customers tap their phone on a sticker at your counter, and the visit counts on one pass that works at every TapMat shop on the strip.
Example shops on one TapMat shelf. These are illustrations, not real businesses.
- Free coffee every 10th visitTapMat shopCorner CafeFreecoffeeExample passCorner Cafe7 of 10 visits3 more visits to go
- Free beard trim every 6th cutTapMat shopMain St BarberFreetrimExample passMain St Barber5 of 6 visits1 more visit and it's yours
- Free loaf every 8th visitTapMat shopHot BakeFreeloafExample passHot Bake2 of 8 visits6 more visits to go
- Free fruit box every 12th visitTapMat shopFresh GrocerFruitboxExample passFresh Grocer9 of 12 visits3 more visits to go
- Free blow-dry every 8th visitTapMat shopBloom SalonFreeblow-dryExample passBloom Salon8 of 8 visitsReady to redeem - show this at the counter
TapMat facts
Per shop, from the first tap
| Apps your customers install | 0 |
|---|---|
| Sign-up forms | 0 |
| Payment or card data collected | None |
| Setup fee | $0 |
| Pilot | 3 months free |
| Shops one pass works at | Every TapMat shop |
Rewards count visits, not dollars, and staff hand them over in person.
Directions: tap, count, reward
Nothing to download, nothing to sign, nothing to plug into your till. A sticker on the counter and the phone your customer already holds.
Tap
Your customer taps their phone on the sticker by the register. Their phone opens your shop page straight away.
Count
The visit lands on their pass with a progress bar: 7 of 10 visits, 1 more visit and it is theirs.
Reward
When a reward is ready, they show the screen. Your staff press Redeem and hand it over in person.
Corner Cafe
Free coffee
9 of 10 visits
1 more visit and it's yours
Member number C4A25B36
See who keeps coming back
Your owner dashboard shows visits, customers and rewards given, and updates itself while it is open. It works on a computer, a tablet or your phone.
Rewards you set
Free coffee every 10th visit, a treat at 3. Run several at once and change them any time.
Know your regulars
Every customer, their visits, first and last visit, and how close they are to a reward.
Spot who has gone quiet
Customers who have not been in for 21 days are flagged so you can win them back.
Win them back
Where messaging is switched on for your shop, send an email or SMS nudge to quiet customers who chose to share their details with you.
Staff logins
Cashiers redeem rewards and look up members, nothing more. Every redemption is recorded.
| Member | Name shared | Free coffee | Status |
|---|---|---|---|
| K7Q2M9TX | Sam | 9 of 10 | Active |
| C4A25B36 | Jordan | 10 of 10 | Ready |
| P8W12LDN | - | 3 of 10 | Quiet 24 days |
| H3RZ6YVE | Priya | 6 of 10 | Active |
One pass for the whole strip
Most loyalty cards belong to one shop. A TapMat pass works at every TapMat shop, so a customer who collects at the cafe starts collecting at the barber next door with the same pass. Each shop that joins makes the pass more useful to every customer on the strip.
For your customers
One page lists every TapMat shop they have visited, with ready rewards at the top.
For you
You see only your own customers. Details a customer shares with you are never shown to another shop.
Built to follow Australian law
The legal details are built in, so you do not have to think about them every time you reward a regular or send a message.
- Spam Act 2003
- Messages only to people who opted in, with your details and a working unsubscribe.
- Privacy Act 1988
- An anonymous pass by default. Contact details only if a customer chooses to share them.
- Australian Consumer Law
- Every reward condition, window and end date is shown to the customer.
- Hosted in Australia
- Customer data is stored in Microsoft Azure, Australia East.
Put your shop on the shelf
Join the free 3-month pilot. We write and test your sticker, set up your shop, and you choose the rewards. No lock-in, no setup fee, no card details.